We meet with you to learn your needs, objectives & business rules. This often includes an existing system that may be integrated for a seamless solution. This may also include integration of existing system, building management, IT, HR or other systems as necessary.

We will help you determine what is possible given time, money and desired performance by providing technical vision for detailed design and implementation.

Design engineering is highly focused around the detailed form and function on how the solution will take. Detailed plans/diagrams and CAD drawings are developed that include all technology and security system components necessary to deliver the final solution.

Our project management life cycle comprises of four phases: initiation, planning, execution, and closure. Following this, we undertake a post implementation review to identify the level of project success and note any lessons learned for future projects.

We utilise proven practices to ensure that each solution is delivered on-time and within budget. We work with you to develop an implementation plan that minimises the impact to your customers and/or your business operation. Our professional implementation staff is sensitive to your work environment and will adhere to all safety regulations and site rules. Their goal is to deliver the solution as specified with minimal impact to your day-to-day operation.

A solution is not complete until ET Security and Fire has conducted detailed testing and commissioning on each system component and provided the associated documentation to you.

At ET Security and Fire, customer care spans the project lifecycle and across the entire client relationship. ET Security and Fire defines success as client satisfaction with solution performance. ET Security and Fire infuses customer care in our business processes from early client engagement through the lifecycle of the solution.